I recently came across this post at Gin and Tonic. The author describes a conversation she had with an Air Canada agent in Toronto, the week after that wildcat strike by Air Canada baggage manglers handlers.
Me: “Is the flight on time?”
Check-in Attendant (CA): (slightly surly) “Of course it is, why wouldn’t it be?”
Me: “Well, Friday it was two hours late when I flew. And then there was Wednesday.”
CA: “What happened Wednesday?”
Me (thinking, is he kidding?): “Well, there was that whole strike thing.”
CA: “That was nothing. Hardly any flights were disrupted.”
Me: “Except ours, I guess.”
CA (shoving my boarding pass at me): “The ground crews work very hard, and deserve your support. Traveling is a privilege you know. Next!”
Just in case there was any doubt in my mind regarding my 2001 vow never to fly Air Canada again…

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